Accessibility
Our Commitment
At Spongex™, we believe everyone deserves access to revolutionary kitchen technology. We're committed to ensuring our digital experience is accessible to all users, including those with disabilities. This isn't just compliance — it's core to who we are.
Accessibility Standards
We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our team conducts regular accessibility audits and works with users who rely on assistive technologies to continuously improve our site.
Our accessibility efforts are ongoing. We review and update our website quarterly to ensure we maintain and improve accessibility as we add new features and content.
Accessibility Features
- Full keyboard navigation support throughout the site
- Screen reader compatibility with proper ARIA labels and semantic HTML
- Skip navigation links to help you get to content faster
- High contrast ratios meeting WCAG AA standards (minimum 4.5:1 for normal text)
- Responsive design that works across all devices and zoom levels
- Alternative text for all meaningful images
- Clear focus indicators for keyboard navigation
- Reduced motion options for users with vestibular disorders
Continuous Improvement
We're actively working toward full WCAG 2.1 AA compliance across every page and feature. Some areas we're currently enhancing include:
- Expanding our video content with captions and transcripts
- Improving form error messaging and validation
- Enhancing our checkout process for screen reader users
- Adding more detailed product descriptions for assistive technology users
We welcome your feedback as we continue this journey.
Need Help?
If you encounter any accessibility barriers or have suggestions for improvement, we want to hear from you.
Email us at accessibility@spongex.com or call us at 1-800-SPONGEX (1-800-576-6439).
When contacting us, please include:
- The page or feature you were trying to access
- The assistive technology you're using (if applicable)
- A description of the issue you encountered
We typically respond within 48 hours and will work with you to ensure you can access the information or features you need.
